Description:
Write a one page paper on one of the following topics:
1 – After reading about primary and support activities in a firm’s value chain, discuss
how managers can create value by establishing important relationships among the
value-chain activities both within their firm and between the firm and its customers
and suppliers.
2 – Summarize the reasons why managers should use social capital in leveraging their
human capital within and across their firm. Also discuss the value of explicit and tacit
knowledge in today’s competitive environment.

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