conduct an in-depth interview with the user ofa service system.

They are required to identify and analyses the user needs evident from the interview. They should attempt to identify latent
needs and not just explicit needs.

The assignment should:

1) Identify the (200 words) service system. Describe and reflect upon the conduct ofthe interview (800 words)
2)Ident’rfy the user needs (200 words)

3) Analyze and priorities the user needs (1200 words)

Identification of the service system (296)

Reflection upon the conduct ofthe interview (1096)

Identification ofthe user needs (396)

Analysis ofthe user needs (1096)

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