TRAINING AND DEVELOPMENT

 

Training and development

Description

You are the newly appointed director of training and development for a mid-sized
construction company operating in five states in the northeastern United States-
Although you have been on the job for only a short time, a project requires you
immediate attention-

One service provided by you company is residential roofing installation, repair, and
replacement- Each job is performed by a crew consisting of an on-site supervisor (see
the document “Exhibit 1: Position Description for Roofing Supervisor” attached) and
semi-skilled and unskilled laborers, many of whom are college students working
summer jobs and seasonal workers with limited English speaking skills- Although
construction work is inherently dangerous, you company has experienced three
serious on-the-job accidents-one fatal-on roofing jobs in the past month- An
accident report from an Occupational Safety and Health Administration (OSHA)
inspector identified numerous safety violations that could have contributed to the
accidents (see the document “Exhibit 2: lnjuy and Illness Incident Report” attached)-
Senior management has directed you to plan and implement a mandatory training
program on workplace safety for all roofing supervisors- While you control the training
program’s design and implementation, management has stipulated that the training
should be comprehensive and each supervisor receive 30 hous of training- Because
roofing work is performed only in warm weather and supervisors receive an attractive
monthly bonus based on the number of roofing jobs completed to a client’s
satisfaction, you suspect that some supervisors may resist attending

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