Advocating the contemporary view of the TOTAL QUAIJTY philosophy vs- traditional
ways of addessing quality control-

 

You should addess the 12 elements of To and how they are crucial to
competitiveness:

The key characteristics of total quality are as follows:

0 Strategically Based-

0 Customer focus-

0 Obsession with quality-

0 Scientific approach to decision making and problem solving-

Long term commitment.

0 Team work-

Continual process improvement.

0 Education and training-

0 Freedom through control-

0 Unity of pwpose-

0 Employee involvement and empowerment-

Peak Performance-