Healthcare Operations Mgmt. -Improving Patient Flow
Drawing from the concepts Ieamed during this course, write a paper that explores and
applies the relevant tools and techniques to address one of the two common operating
issues presented below (do not address more than one)-
It will be critical to identify the key contributing factors, which are often numerous and
intertwined. In developing solutions, you must give due consideration to possible
second- and third-order effects. Where possible, you are encouraged to examine a
local healthcare organization; this may include interviewing organizational leaders and
managers, examining issues and challenges, and analyzing data, for example.
A hospital’s imaging and laboratory department tum-around-times for providing results
are not meeting the needs of the clinical staff (physicians and nurses)-
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