1-Share the definition of small group communication (p- 233) with the person you are surveying-
2-Ask your interviewee: What is one group you have participated in that used effective group communication? (Pay special attention to how your interviewee
defines effective communication-)
3-Share the definition of norms (p- 243) with the person you are surveying-
4-Ask your interviewee: What are the norms of the group?
5-Ask your interviewee: How does (or did) the group enforce the communication norms? What happens when a group member ignores or violates a group
communication norm? Please give a specific example-
6-Ask your interviewee: How would you rate your own skills for understanding and following group communication norms? Use the following scale: good, fair,
or poor. Please give a specific example to explain your rating-
7-Share the definition of communication interaction patterns and the types of small group communication networks on pages 248-249 with your interviewee-
8-Ask your interviewee: What can you tell me about evidence of any of the group communication behaviors that contribute to their group communication
pattern? (Show them the networks on p- 249 Figure 9.1.) Was the pattern intentional? Tell me about one to two of these behaviors-
9-Share the phases of group and team development with the person you are surveying-
10-Ask your interviewee: What phase do you think your group is in? Why?
11 -Ask your interviewee: What can you tell me about evidence of any of the group communication behaviors that demonstrate conflict and conflict resolution
in group communication that is necessary for the problem solving and group relationships that enable the group to accomplish the group’s goal? Tell me
about one to two of these behaviors-
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