Order Description

This research survey focuses on the impact of after-sale service on customers in Qatar. Concentrate on characteristics like after sales service, product care, warranty, a value of a product, feedback implementations channels and quality of service development.
Aftersales importance to the Qatari consumer aiming to find a relation of after sale service and consumer retention, value for his or her money focusing on smartphones.
Practically this study focuses on B2C businesses and organization that mostly produce products or provide post-sales services that require after sales follow-ups and focus on customer feedback. The study helps pattern the trend of the consumers towards after sale services characteristics, i.e., warranty, service quality and feedback FOCUSING on Smartphones.
Compare results of female and male responses per salary and age with all variables