Knowing Amazon’s culture/structure from the last case study, how do Zappos and Amazon’s cultures and structure differ? Is this a good fit from a merger/acquisition perspective?
How would you assess Tony as a leader? As a boss?
What do you think the employees of Zappos feel going through this change?
Would you want to work for Zappos pre-the change? Post the change? During the change?
Why would 14% of employees take Tony up on his offer to leave the company?
What are the potential benefits/drawbacks of Holacracy from an OB perspective?
What do you think the response would be to this change from the people managers who are no longer going to hold those roles in the new structure? Why?
What could or should Tony do next?
Do you think Holacracy will increase or decrease workplace politics and conflicts?
How could the Zappos’ structure affect customer service?
Sample Solution
What does society deem essential? What entitlements does society consider every human being should have? Should every human be entitled to things that are indispensable to life such as clean air, potable water, or the very land one has resided on for millennia? Human rights are multi-disciplinary; they are not the domain of politics or law alone. Through the lens of sociology, anthropology, and science can we begin to answer fundamental questions that the study of human rights poses in new and creative ways. Different contexts might identify some human rights more critical than others, but the bottom line is that human rights protect the ability of all humans to have agency over their lives.[1] The environment is something all humans share, which can make it difficult to manage and protect because of competing interests, but a healthy environment is one that benefits all humans and their agency in the long-term, even if it prevents human plans for industry in the short-term. However, in the midst of a crisis in which the planet is being worn thin because of extraction of resources and creation of contaminants all for the sake of obtaining numerous forms of energy for numerous uses, it is a grand human ambition to be able to discover how to obtain unending energy through sustainable means.[2] Unfortunately, the very people that have been the best stewards of the planet, are the ones that are most affected by its deterioration and least involved in plans to mitigate such concerns. Mexican indigenous people have been, at times even violently, excluded from participation in the governments of the country, states, and municipalities that they have inadvertently been made a part of and have historically failed to be recognized as an indispensable resource for environmental preservations and protection efforts. Though the Mexican government has made some (albeit small) advances towards indigenous rights recognition, and a new president promises ecological renewal, not much can be accomplished until indigenous peoples are included and valued as important members of the Mexican community whose presence enriches the diversity of the nation and whose identity promotes the preservation and care of environmental spaces. Mexico is comprised of a population of which 15 per cent accounts for indigenous peoples, making it the country in Latin America with the largest population of such.[3] This is a si>
What does society deem essential? What entitlements does society consider every human being should have? Should every human be entitled to things that are indispensable to life such as clean air, potable water, or the very land one has resided on for millennia? Human rights are multi-disciplinary; they are not the domain of politics or law alone. Through the lens of sociology, anthropology, and science can we begin to answer fundamental questions that the study of human rights poses in new and creative ways. Different contexts might identify some human rights more critical than others, but the bottom line is that human rights protect the ability of all humans to have agency over their lives.[1] The environment is something all humans share, which can make it difficult to manage and protect because of competing interests, but a healthy environment is one that benefits all humans and their agency in the long-term, even if it prevents human plans for industry in the short-term. However, in the midst of a crisis in which the planet is being worn thin because of extraction of resources and creation of contaminants all for the sake of obtaining numerous forms of energy for numerous uses, it is a grand human ambition to be able to discover how to obtain unending energy through sustainable means.[2] Unfortunately, the very people that have been the best stewards of the planet, are the ones that are most affected by its deterioration and least involved in plans to mitigate such concerns. Mexican indigenous people have been, at times even violently, excluded from participation in the governments of the country, states, and municipalities that they have inadvertently been made a part of and have historically failed to be recognized as an indispensable resource for environmental preservations and protection efforts. Though the Mexican government has made some (albeit small) advances towards indigenous rights recognition, and a new president promises ecological renewal, not much can be accomplished until indigenous peoples are included and valued as important members of the Mexican community whose presence enriches the diversity of the nation and whose identity promotes the preservation and care of environmental spaces. Mexico is comprised of a population of which 15 per cent accounts for indigenous peoples, making it the country in Latin America with the largest population of such.[3] This is a si>