Part A-1 â Trauma, Development, and Spirituality
research at least 2 scholarly articles that discuss trauma and its effects upon human development. Discuss trauma and resilience, how trauma might affect development, and what might be the determining factors that lead to developmental delays when a child is exposed to trauma. What is research saying in regards to trauma and resilience, and spiritual development and how it can counter the effects of trauma? Analyze the research presented and critically discuss the viewpoints.
PART A-2 â Addiction in Adolescence
research at least 2 scholarly articles that discusses abuse of substances and addiction in adolescence. What is the current research saying in regards to addiction/abuse, resilience in this population, and what interventions may counteract abuse of substances and addictions in this population? Also discuss how healthy spiritual development may affect the likelihood of use/abuse/addiction in adolescent years. Discuss local news coverage of alcohol or drug-related stories to adolescent use in your area.(Cambridge ,Ohio )
Give details on the prevalence of addiction based on your readings and the news stories. Are differing viewpoints considered, analyzed, and treated?
Sample Solution
ring customer life time value. Kotler and Armstrong (2014) explain the customer lifetime value as all the purchases a customer makes over an entire lifetime of patronage. After choosing the strategy, a suitable approach can be invented. (Kotler, 2014) To engulf customers, conversion is needed. It is crucial to have full understanding of customers. To understand customers, conversion rate optimization is invented. The process is about the understanding of the actions a person takes at the website and what is stopping them from giving support to War Child. (Patel, 2018) The customer journey starts from moment one a customer gets into the company. The customer journey can help to find a competitive differentiator. It is important for charitable organizations to differentiate. After implementing, the company can focus on improvement to get true competitive advantage and true Friends. (Rawson et al., 2013) The step after the customer journey is retention. This can be done using the stages and types of loyalty. Increased loyalty will be cost saving because there will be reduced marketing costs, more positive word-of-mouth, satisfied loyal customers whereby the failure costs decrease. (Griffin, 2010) Approaching all the elements above, will lead to charitable giving. To build and maintain profitable customer relationships, customer relationship management need to be implemented. It is very important to deliver customer value and let the action supporters feel satisfied. By doing this, the action supporters can become Friends and the lifetime value will increase while the income of War Child will rise. Chapter 1.3 Conceptual Model The image below shows the customer journey for (potential) Friends. This journey shows the steps War Child is applying to get customer satisfaction or even customer delight. The first stage of the customer journey is awareness to reach some new potential Friends. War Child raises awareness by using the website, the TV show, TV spots, sending cold emails, social media, radio and word of mouth. The second stage is consideration. Potential Friends need to know more about War Child an>
ring customer life time value. Kotler and Armstrong (2014) explain the customer lifetime value as all the purchases a customer makes over an entire lifetime of patronage. After choosing the strategy, a suitable approach can be invented. (Kotler, 2014) To engulf customers, conversion is needed. It is crucial to have full understanding of customers. To understand customers, conversion rate optimization is invented. The process is about the understanding of the actions a person takes at the website and what is stopping them from giving support to War Child. (Patel, 2018) The customer journey starts from moment one a customer gets into the company. The customer journey can help to find a competitive differentiator. It is important for charitable organizations to differentiate. After implementing, the company can focus on improvement to get true competitive advantage and true Friends. (Rawson et al., 2013) The step after the customer journey is retention. This can be done using the stages and types of loyalty. Increased loyalty will be cost saving because there will be reduced marketing costs, more positive word-of-mouth, satisfied loyal customers whereby the failure costs decrease. (Griffin, 2010) Approaching all the elements above, will lead to charitable giving. To build and maintain profitable customer relationships, customer relationship management need to be implemented. It is very important to deliver customer value and let the action supporters feel satisfied. By doing this, the action supporters can become Friends and the lifetime value will increase while the income of War Child will rise. Chapter 1.3 Conceptual Model The image below shows the customer journey for (potential) Friends. This journey shows the steps War Child is applying to get customer satisfaction or even customer delight. The first stage of the customer journey is awareness to reach some new potential Friends. War Child raises awareness by using the website, the TV show, TV spots, sending cold emails, social media, radio and word of mouth. The second stage is consideration. Potential Friends need to know more about War Child an>
