In order to evaluate the current state of healthcare and make effective and important improvements in patient quality and safety, it is critical to identify meaningful performance measures. It is important that these performance measures be applied in the same way in similar healthcare organizations, wherever they are. As noted in your course text, there are three types of performance measures used to evaluate healthcare: structure, process, and outcome.
Structural measures give consumers a sense of a healthcare provider’s capacity, systems, and processes to provide high-quality care. Structural measures are features that evaluate a healthcare organization or clinician relevant to its capacity to provide healthcare (Centers for Medicare & Medicaid, 2018). An example of a structural measure is a medication order entry system. Process measures indicate what a provider does to maintain or improve health. An example of a process measure is the percentage of patients receiving preventive services. Outcome measures reflect the impact of the health care service or intervention on the health status of patients. An example of an outcome measure is hospital-acquired infections.
In this Discussion, you will identify structure, process, or outcome measures for a healthcare quality and safety issue. You will also examine quality and safety actions that can be implemented within a healthcare setting.
References
Centers for Medicare & Medicaid. (2018, February). Measures management systems. Centers for Medicare & Medicaid Services | Measure management & you. Retrieved from https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/MMS/Downloads/Structural-Measures.pdf
To prepare for this Discussion:
⢠Review the Learning Resources, specifically Chapters 3 and 4 in your textbook, Introduction to Healthcare Quality Management. (attached)⢠Select a healthcare quality and safety issue of your choice (or one you may have experienced).
⢠Consider the structure, process, and outcome measures for the healthcare quality and safety issue you have selected.
Post a comprehensive explanation of the following:
⢠Identify at least one structure, process, and outcome measure for the healthcare quality and safety issue that you have selected.
⢠Provide an explanation for how you might have experienced at least one of these measures in practice.
⢠Explain how patients measure quality differently from healthcare professionals. Provide an example.
Sample Solution
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ver the past 20 years, student numbers have almost doubled. However, the number of mature students in both full and part time courses have declined drastically. Dropping by more than 60% since 2010, a very concerning problem was evident. At the start of their studies, an individual is considered a mature student if they are aged 21 or over. 22 years is the average age a student finishes their studies. Moreover, when starting their courses, mature students aged over 40 is at a low percentage of just 10%. (Butcher, 2017). It is considered that the preferred way of referring to students in todayâs society is as learners. A piece of research was produced to gain knowledge and determine the main concern for adult learners when returning to higher education. The natural part of being alive is the process of learning. The learning of new skills and making new outlooks to problems is natural and essentially fulfilling (Rogers, 2001). Essential contrasts among adult and children learners include the way that most, however not all, adults may be presumed to have well-developed language and subjective capacities, which can be utilised favourably in teaching (Shaughnessy, 1977). Adults likewise, carry with them plenty of experience, which again can be developed to improve learning. Adult learners are additionally compelled to achieve specific educational outcomes, particularly those that are promptly relevant to their lives (Kerr, 1995). However, adultsâ past experience may result in presumptions and thoughts that go about as a barrier to their progress (Russell, 1999). In a general way, they are likely to have anxieties and fears associated with the education settings (Schweterman & Corey, 1989). Advancement in technology, the writing of essays their age gap away from education are examples of some barriers some may suffer >
