Scenario: You just started work as the new Human Resources Manager for Acme Manufacturing, a Fortune 1,000 company. The job was vacant for 6 months prior to your hiring. You have wondered about this, especially since reading about employee harassment incidents and fights recently in the news.
The General Manager (GM) calls you into his office the minute you arrive. He shuts the door after saying a quick word of welcome and begins to tell you about an incident that happened last week that needs your immediate attention. The company’s manufacturing operation runs three shifts of production workers so that the plant is operating 24/7. Over the past 6 months, hostilities have arisen between employees on the third and first shifts. What started out as jeering and criticisms by the first shift, claiming they have to clean up the mess and complete all of the work left undone by the third shift, has escalated to physical confrontations and altercations. Although the GM says that aggressive bantering back and forth is common for shift workers in manufacturing, he admits that he is worried about further violent escalation. The GM says he needs your help.
Where do you think that this evaluation should begin? In your reply, explain your reasoning.
Explain the different levels of disciplinary actions that will be used for the Acme Manufacturing Company. Your reply should include the levels of discipline and 1 example of a disciplinary action for each level.
How would you determine the disciplinary action appropriate for the employees involved in this scenario? Your response should include your reasoning.
Why would you draft policies and procedures associated with disciplinary actions for the workplace? Provide a minimum of 2 reasons in your response.
How would you ensure that the entire workforce is trained on these new policies and procedures? Provide 1 example in your response.
Sample Solution
One of the great visual spectacles of an AC/DC concert is the river of thousands of people wearing the glowing red devil horns. This is meant to replicate the gesture that often accompanies Angus Young as he plays songs such as âHighway To Hellâ and âHell Aint a Bad Place to Beâ. These horns can be purchased both online and at concerts. Alongside the devil horns; CDâs, clothes, banners, stickersâ¦etc appear in the stalls outside of big concert arenas. In terms of AC/DCâs brand, few bands seem to balance their brand in a commercial sense as well as they do. AC/DC break all the rules when it comes to branding and products; AC/DC even have their own wine and monopoly game. In order for the branding to work effectively, they need to somewhat leverage the band. An example would be to market trade gear alongside the use of heavy machinery; commonly used by people who work trades. Bands that release new products/merchandise that stray too far from the original idea risk losing money in the short term and also risk permanently tarnishing/damaging the brands image. The risk of losing the idea of the brand can be lost through confusing releases that can send the wrong message about the original brand. It can be said that die hard fans of any band will buy anything that bands put their name too but AC/DC fans make it easy for these sorts of items to be sold. With wine being the example used before, the band has history in terms of releasing things that have nothing to do with the band itself. As said before, it doesnât matter if these are appropriately priced, there are always fans who want the things that are being sold. AC/DC own their own website that you can buy several pieces of the bands merch; with band information, ticket information etc all being displayed here via the tabs you can click on. This website is also fairly easy to navigate so it makes it easier the access these items as they are only a few clicks away. You can also stream music on the website and up until recently, it was one of the only ways of listening to their music for free legally. Obvious online platforms such as YouTube contain live footage and song uploads but it wasnât until 2015 (billboard.com) that AC/DC jumped on the âstreaming bandwagonâ. There wasnât much feedback from AC/DC regarding this decision as the band stay fairly tight lipped on the inner workings of the group. This may have been another attempt at connecting with younger audiences as the majority o>
One of the great visual spectacles of an AC/DC concert is the river of thousands of people wearing the glowing red devil horns. This is meant to replicate the gesture that often accompanies Angus Young as he plays songs such as âHighway To Hellâ and âHell Aint a Bad Place to Beâ. These horns can be purchased both online and at concerts. Alongside the devil horns; CDâs, clothes, banners, stickersâ¦etc appear in the stalls outside of big concert arenas. In terms of AC/DCâs brand, few bands seem to balance their brand in a commercial sense as well as they do. AC/DC break all the rules when it comes to branding and products; AC/DC even have their own wine and monopoly game. In order for the branding to work effectively, they need to somewhat leverage the band. An example would be to market trade gear alongside the use of heavy machinery; commonly used by people who work trades. Bands that release new products/merchandise that stray too far from the original idea risk losing money in the short term and also risk permanently tarnishing/damaging the brands image. The risk of losing the idea of the brand can be lost through confusing releases that can send the wrong message about the original brand. It can be said that die hard fans of any band will buy anything that bands put their name too but AC/DC fans make it easy for these sorts of items to be sold. With wine being the example used before, the band has history in terms of releasing things that have nothing to do with the band itself. As said before, it doesnât matter if these are appropriately priced, there are always fans who want the things that are being sold. AC/DC own their own website that you can buy several pieces of the bands merch; with band information, ticket information etc all being displayed here via the tabs you can click on. This website is also fairly easy to navigate so it makes it easier the access these items as they are only a few clicks away. You can also stream music on the website and up until recently, it was one of the only ways of listening to their music for free legally. Obvious online platforms such as YouTube contain live footage and song uploads but it wasnât until 2015 (billboard.com) that AC/DC jumped on the âstreaming bandwagonâ. There wasnât much feedback from AC/DC regarding this decision as the band stay fairly tight lipped on the inner workings of the group. This may have been another attempt at connecting with younger audiences as the majority o>
