Description
Unit 1 : 3HRC (600 words) Understanding Organisations And The Role Of Human Resources
Prepare and submit a report, summarising how the HR activities support your organisation.
1- Describe how 3 of your organisation’s HR and L&D activities support its strategy, goals and business objectives. (approx 250 words)
2- Explain the role of your HR and L&D functions in supporting line managers and staff. Give 3 examples of activities that HR and L&D undertake to support these colleagues. (approx 250 words)
Unit 1 : 3RTO Part 1 (800 words) Resourcing Talent
Assess the way your organisation resources talent to meet its vision, mission, values, goals and objectives.
3- Identify 3 organisational benefits of resourcing and retaining a diverse workforce. (approx 150 words)
4- Consider the organisation’s overall business objectives and economic environment, identifying 4 factors that affect an organisations approach to attracting talent. (approx 200 words)
5- Describe 3 factors that affect your organisation’s approach to recruitment and selection This must include reference to your organisations context, and to legal and ethical issues (approx 100 words)
6- Recruitment and Selection are critical components of resourcing talent within an organisation. Describe and contrast 3 different methods of recruitment. (approx 125 words)
7- Describe and contrast 3 different methods of selection. (approx 125 words)
Unit 1 : 3RTO Part 2 (700 words) Resourcing Talent
Assess the way your organisation uses onboarding, induction and probation to meet its vision, mission, values, goals and objectives.
8- Describe 3 benefits of the induction process to the organisation. (approx 75 words)
9- Describe 3 benefits of the induction process to individuals. (approx 75 words)
10 Produce an induction plan for the successful candidate of the recruitment and selection process you worked through in 3RTO Practical Assignment A, which identifies the essential areas to be covered, with a 6 week timeline and the managers, staff and other stakeholders who should be involved in the process. This must include coverage of Health and Safety procedures
11 and Terms and Conditions of employment (approx 375 words)
12 Describe 3 purposes of the induction process. (AC 4.1) (approx 75 words)
Unit 1 : 4DEP Part 1 (800 words) Developing Yourself As An Effective HR Practitioner
Prepare and submit a report of 800 words, summarising the principles illustrated in the CIPD Profession Map and My CPD Map, which can be found at
https://www.cipd.co.uk/learn/career/profession-map
The report should, choose ONE professional area (this must be taken from the Profession Map) and:
13 Describe 3 activities/tasks that an HR Practitioner will undertake at either Band 1 or 2 in your chosen Professional Area and the skills that they will need to undertake these activities/tasks. (approx 200 words)
14 Give 3 examples of knowledge that the Practitioner will be expected to show at either Band 1 or 2 in your chosen Professional Area. (approx 200 words)
15 Explain at least 2 Behaviours that you would expect a Practitioner to show at either Band 1 or 2 in your chosen Professional Area. (approx 150 words)
16 Explain why Insights, strategy and solutions and Leading HR sit at the heart of the HR and L&D profession. (approx 150 words)
Unit 1 : 4DEP Part 2 (600 words) Developing Yourself As An Effective HR Practitioner
Write a report that identifies and describes:
17 Understanding customer needs to include examples of 3 different internal HR customers and 1 need for each. You also need to explain how you, yourself, would prioritise conflicting needs of your internal HR customers (approx 200 words)
18 3 different methods of communication to respond to your internal HR customer’s needs, and for each method explain its advantages and disadvantages (approx 150 words)
19 How you would provide effective service delivery, for example, delivering service on time, delivering service in budget, dealing with difficult customers, handling and resolving complaints. (approx 150 words)
Unit 1 : 4DEP Part 3 (700 words + Plan and Record) Developing Yourself As An Effective HR Practitioner
Explain the concept and importance of Continuing Professional Development (CPD) and develop your own CPD self-assessment and plan.
20 Explain the concept of CPD and its importance for a HR or L&D Practitioner. (approx 350 words)
21 Individually undertake a self-assessment against a specification of the knowledge, skills and behaviours required of an HR or L&D practitioner. You could use the CIPD Profession Map available at https://www.cipd.co.uk/learn/career/profession-map – (2013 version) for this, and/or another specification such as your own organisation’s CPD framework. This must be your own original narrative (approx 350 words)
22 Describe the purpose of performance management and its relationship to business objectives and the organisations success. (approx 200 words)
Unit 2 : 3PRM (2100 words) Supporting Good Practice In Performance And Reward Management
The Managing Director of your organisation has requested the HR department to provide a Board report which outlines the process of linking organisational performance with reward and motivation. You have been asked to provide the following within the report:
23 Explain the components of performance management systems e.g job descriptions, reviews (approx 200 words)
24 An explanation of the frequency, purpose and process of performance reviews (approx 200 words)
25 An explanation of how performance management processes relate to staff motivation. You should also refer, briefly, to motivation theories (approx 400 words)
26 Explain the purpose of reward within a performance management system. (approx 200 words)
27 An explanation of the components of an effective total reward system. You should include financial and non-financial rewards (approx 300 words)
28 An identification and explanation of at least 5 factors that need to be considered when managing performance. E.g capability, good performance, bad performance. (approx 200 words)
29 A description of the data required by individuals that are involved within the performance and reward management process e.g. benchmarking data, data rotection legislation (approx 300 words)
Unit 2 : 3MER Part A (1100 words) Supporting Good Practice In Managing Employment Relations
You have been asked to provide guidance to a local water park. This is a relatively small organisation, with just 25 permanent employees. However, during the cooler months the number of employees increases three times – due to the extra work that comes from tourists visiting the park. This scenario applies to 3MER Written Assignments A, B and C.
A number of issues have arisen, and you are required to advise on each.
With the significantly increased workforce during the cooler months, it is always difficult to predict what the actual workforce needs will be. So:
30 Describe 4 factors, 2 internal and 2 external, which impact on the employment relationship. (approx 400 words)
31 The employer is not sure whether the individuals who work on a temporary basis during the cooler months are employees or not. Explain the difference between an employee, a worker and a self-employed individual. (approx 300 words)
32 Provide 3 reasons that explain to the employer why it is important to determine the employment status of the individuals working at the park. (approx 300 words)
Unit 2 : 3MER Part B (1100 words) Supporting Good Practice In Managing Employment Relations
This assignment concerns the same water park scenario as 3MER Written Assignments A and C. The work can be very demanding during the cooler months. There have been occasions in the past when some of the permanent employees have argued that those working on a temporary basis do not seem to care about the work that they are doing:
33 One possible problem which has been identified is that the individuals are working very long hours. Explain the importance of work life balance and related legislation. You must include reference to holidays, rest periods and working hours and night working (approx 200 words )
34 Explain family/parent related legal support. You must include maternity and paternity leave, adoption and dependents leave. (approx 200 words)
35 It is important to ensure that the individuals are not demotivated due to issues relating to pay. Give 2 reasons why employees should be treated fairly in relation to pay (approx 200 words)
36 There is some concern that the recruitment processes are sometimes rather chaotic. Not only might this mean that the wrong people are recruited, but there is the possibility that there could be allegations of discrimination. Provide an explanation of the main points of equalities legislation. This must include direct and indirect discriminations, harassment and victimisation. (approx 300 words)
37 Explain the concept of the ‘psychological contract. Also give examples of policies and procedures which can underpin this; for example, grievance and disciplinary policies – how are these applied fairly? Also consider Health and Safety Policies (approx 100 words)
Unit 2 : 3MER Part C (1100 words) Supporting Good Practice In Managing Employment Relations
This assignment concerns the same water park scenario as 3MER Written Assignments A and B. The last season brought about some significant problems relating to the permanent employees. The employer is concerned that the issues were not addressed correctly. Advise the employer about the following:
38 One employee was dismissed for being rude to customers. The employer is concerned that the dismissal might have been unfair. What are the differences between fair and unfair dismissal? (approx 400 words)
39 During the season 5 of the permanent employees resigned. Why might it have been useful – to both the employer and to the employee to carry out exit interviews with these employees? (approx 300 words)
40 What are the key stages to be followed in managing redundancies (once the decision has been made) and what is the impact of these redundancies on the whole organisation? (approx 300 words)
Unit 2 : 3RAI Part A (700 words) Recording, Analyzing And Using HR Information
Choose ONE of the following areas and obtain data from your organisation or one with which you are familiar:
• The turnover of staff over the last 3 years broken down into departments, job families and occupational groups, reasons for leaving and peaks and troughs through each year – OR
• The levels of absence over 3 years broken down into occupational groups, reasons for absence and the absence rates for each key part of the organisation (e.g. administration production, sales, shop floor workers) – OR
• The outcomes from a recent staff survey indicating the level of job satisfaction and motivation for different occupational groups or departments, the main areas for dissatisfaction.
You may wish to speak to key personnel in your organisation to obtain their views on the recommendations from your research and analysis. This data must be based on one, specific organisation.
You then need to do the following:
41 Provide an introduction to the HR area being investigated. Present the data in 3 different visual formats (chart, graph, etc), with appropriate headings, that will help to inform decision making on the topic you have chosen. (approx 200 words)
42 Analyse and interpret the data, in a narrative that explains your images, and draws conclusions. In doing so please include the following; a) Provide an introduction to the HR area being investigated. Present the data in 3 different visual formats (chart, graph etc) with appropriate headings. For each image, analyse and interpret the data (i.e. explain what it mean, in quantitative and/or qualitative terms) (approx 250 words)
43 From the data you have provided, draw conclusions that will enable decision making (approx 250 words)
Unit 2 : 3RAI Part A (1100 words) Recording, Analyzing And Using HR Information
Compile a report on your organisation’s approach to recording, analysing and using HR data and information, using your 3RAI Written Assignment A as an example.
44 Give 2 reasons why it is necessary for an organisation to collect and record HR data. (approx 250 words)
45 Identify 2 types HR data that your organisation collects and how this supports HR practice. (approx 250 words)
46 Identify 2 types HR data that your organisation collects and how this supports HR practice. (approx 250 words)
47 Explain 2 requirements from UK legislation that your organisation must take into account when recording, storing and accessing HR data. (approx 250 words)
Unit 3 : 3LCM (1500 words) Supporting Individual Learning through Coaching and Mentoring
As part of the in-house induction programme, your L&D Manager has asked you to prepare a report to be given as a handout for new recruits. This is to ensure that there is shared understanding of coaching and mentoring in your organisation.
Your report should include:
48 An explanation of the concept of coaching and how it differs from mentoring and other L&D methods (approx 200 words)
49 Descriptions of 3 different types of coaching and 2 different styles of coaching (approx 200 words)
50 An analysis of the stages in a one-to-one coaching process and the roles of coach and coachee (approx 200 words)
51 An explanation of the potential benefits of coaching for coach and coachee (approx 200 words)
52 An explanation of the concept of mentoring and the nature of the relationship between mentor and mentee (approx 200 words)
53 Descriptions of a typical mentoring process and the roles of mentor and mentee (approx 200 words)
54 An explanation of the potential benefits of mentoring for mentor and mentee approx 200 words)
55 Explanations of 2 models and 2 techniques which can be used in coaching and mentoring and how these can support individual learning. (approx 200 words)
Unit 3 : 3SCO Part A (1100 words) Supporting Change Within Organisations
Your HR Director is in the process of setting the HR strategy for the next 12 months, and has identified that the HR team will need to upskill itself in order to be ready to support anticipated organisational change. She has asked you to research and develop some resources to support an Away Day for the HR team, in which she wants to discuss the ways that change might impact on the organisation, and the role that HR might play in supporting employees through the change process.
Develop a short report in which you:
56 Provide a short introduction to the organization. (approx 200 words)
57 Refer to at least 6 factors (this must include both internal and external factors) that explain why organisations need to change (approx 200 words)
58 Identify 3 ways that your organisation might be impacted by these changes, referring to models as appropriate. (approx 200 words)
59 Explain four factors that will be involved in the change process (approx 300 words)
60 Explain and compare 3 different approaches your organisation could take in managing change and the approach to change management you would recommend for your own organisation. (approx 200 words)
Unit 3 : 3SCO Part B (800 words) Supporting Change Within Organisations
Write a report, in your own words, describing the different behavioural responses employees may demonstrate when their organisations are experiencing change, and explaining how HR supports staff during such a situation.
61 Describe 3 different behavioural responses seen when change takes place in an organisation. (approx 350 words)
62 Explain 3 ways that HR can support individuals during change (approx 400 words)
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