i. Discuss the influence of key factors (use Porterâs 5 forces
model and complements)
Sample Solution
or online brochures to a large audience of individuals who could access the internet (Aghaei, S, et al 2012) These individuals could obtain the information directly source but the boundaries of web 1.0 did not grant individuals the ability to interact with this information (Getting, 2018). Overall web 1.0 was static and favoured large corporations as they could supply the content they wanted. For destinations, this meant they could produce an image of their destination online that was created solely by them allowing their best foot to be put forward and delivering an appealing impression of the destination. However, this was just the start of something unprecedented and the world wide web would continue to change. In 2005 the internet saw what was known as the second generation of the internet commence. This second generation of the world wide web was to be known as web 2.0 Noti, E., 2013. The term web 2.0 officially outlined in 2004 by Dale Doughtery, vice president of OâRiley media. Web 2.0 would become synonymous with various descriptions such as; the wisdom web, the participate web and the people centric web. Overall web 2.0 allowed for a web that was bi-directional meaning that both the provider (the website creator) and the end user could interact on the web. Web 2.0 did not just facilitate the interaction between companies and end users but between end user and end user or peer to peer. Rather than the controls of web 1.0 that granted companies with most of the power, web 2.0 loosened these controls an allowed for the birth of online communities and bi-directional communication. As web 2.0 grew so too did the number of individuals using the web. This new form of the world wide web allowed potential, existing and current customers of products and services to impart their opinion on their purchase. This opinion could be either positive or negative and has a profound effect on the opinions of potential customers and on those researching products and services. This advancement in communication online that was brought about by web 2.0 was titled e-wom or electronic word of mouth. 2.6.2 Electronic word of mouth recommendations>
or online brochures to a large audience of individuals who could access the internet (Aghaei, S, et al 2012) These individuals could obtain the information directly source but the boundaries of web 1.0 did not grant individuals the ability to interact with this information (Getting, 2018). Overall web 1.0 was static and favoured large corporations as they could supply the content they wanted. For destinations, this meant they could produce an image of their destination online that was created solely by them allowing their best foot to be put forward and delivering an appealing impression of the destination. However, this was just the start of something unprecedented and the world wide web would continue to change. In 2005 the internet saw what was known as the second generation of the internet commence. This second generation of the world wide web was to be known as web 2.0 Noti, E., 2013. The term web 2.0 officially outlined in 2004 by Dale Doughtery, vice president of OâRiley media. Web 2.0 would become synonymous with various descriptions such as; the wisdom web, the participate web and the people centric web. Overall web 2.0 allowed for a web that was bi-directional meaning that both the provider (the website creator) and the end user could interact on the web. Web 2.0 did not just facilitate the interaction between companies and end users but between end user and end user or peer to peer. Rather than the controls of web 1.0 that granted companies with most of the power, web 2.0 loosened these controls an allowed for the birth of online communities and bi-directional communication. As web 2.0 grew so too did the number of individuals using the web. This new form of the world wide web allowed potential, existing and current customers of products and services to impart their opinion on their purchase. This opinion could be either positive or negative and has a profound effect on the opinions of potential customers and on those researching products and services. This advancement in communication online that was brought about by web 2.0 was titled e-wom or electronic word of mouth. 2.6.2 Electronic word of mouth recommendations>
