About Central City Community Health Center
Central City Community Health Center (CCCHC) Inc., is a 501 (c) (3) non-profit, Section-330 Federally Qualified Health Center. CCCHC was established in 1994 to serve low-income and medically undeserved residents that fall below the 200-percent Federal Poverty Level.
As of 2015 CCCHC owns and operates 15 community health centers serving 4 major counties in Southern California which includes Los Angeles County, Orange County, San Bernardino County and Riverside County. The oldest is located in South Los Angeles and the newest addition is in Norco, Riverside County. CCCHC also operates three licensed mobile clinics. One mobile provides medical and mental health treatment to the homeless and migrant seasonal farm workers in Los Angeles and Orange County. While the second mobile services schools in the Anaheim, Garden Grove and Magnolia school districts.
CCCHC is a Community Partner (PCP) with the Los Angeles County Department of Health Services and the Department of Mental Health for Healthy Way LA and holds a Healthcare for the Homeless (HCH) subcontract. Central City also contracts with The Health Care Agency of Orange County to provide services to the indigent.
SUPPORT SERVICES
Chronic Disease Management
Acupuncture
Chiropractic
Medi-Cal Eligibility on Site
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MEDICAL SERVICES
Primary Care
Internal Medicine
Pediatrics
OB/GYN
Family Planning
Podiatry
Dental
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MENTAL / BEHAVIORAL HEALTH
Psychologist
Psychiatrist
Licensed Clinical Social Worker
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SPECIAL PROGRAM
On-site Medi-Cal Eligibility Assistance
Comprehensive Prenatal Services Program (CPSP)
Vaccine for Children Program (VFC)
Child Health and Disability Prevention Program (CHDP)
Family Planning Access Care and Treatment (Family PACT)
Women, Infant and Children (WIC) Program
Chronic Disease Management (CDM) Program for Diabetics
Health Care for the Homeless
Medication-Assisted Treatment/Opoid Treatment (MAT)
Change Management Plan
The ultimate goal of achievement in this course is to be able to build a change management plan that can actually be used. This plan will rely on everything you have learned about change implementation and management in public health to date.
Throughout the course, you have worked on this course project for creating a change management plan for a specific public health organization.
In this assignment, build upon your research and develop the change management plan for this public health organization. In your plan, address the interplay of processes, systems, personal and professional roles, and the resources needed to achieve the expected outcomes. Conduct research, analyze the subject matter, and synthesize your findings into your change management plan.
Utilizing the sequential model of effective change implementation, demonstrate the following steps in your plan:
Provide recommendations for redesigning the organization by:
Defining roles
Assigning responsibilities
Establishing or redesigning organizational relationships
Provide recommendations for soliciting help by:
Conducting organization-wide training
Establishing and assigning mentors
Provide recommendations for aligning people by:
Conducting an organizational assessment of employees’ current assignments
Enacting promotions where needed
Enacting replacements of people who are reassigned or promoted
Recruiting talent when and where needed throughout organization
Provide recommendations for changing systems and structures by:
Establishing new organizational reporting relationships
Adjusting compensation/benefit packages
Providing adequate and clear information to implement change
Evaluating change implementation through monitoring to sustain changes made
Be sure to address the issues you have been studying throughout this course. Within the four sections, include the following:
Identify the stakeholders inside and outside of your organization and explain how you will include them in your change management plan.
Discuss whether your plan will rely on process-driven change or content-driven change, and why.
Explain how you will build high employee commitment to the change management plan.
Analyze how you will incorporate “fair process” and use 1) engagement; 2) explanation; and 3) expectation clarity, for a successful change implementation experience.
Analyze and give reasons for the organizational structure design (functional, divisional, matrix, or horizontal) you will utilize in your change management plan.
Your final product should be an 8–12-page paper in Word format, not including the title page, abstract, or reference page, utilizing a minimum of 6 scholarly sources. Apply APA standards to citation of sources.
Use the following file naming convention: LastnameFirstInitial_M5_A2.doc.
By Week 5, Day 5, deliver your assignment to the M5: Assignment 2 Dropbox.
Assignment 2 Grading Criteria
Assignment Components
Proficient
Maximum Points
Apply the sequential model of effective change implementation to create the change implementation plan for the organization.
Application demonstrates no errors in application. Implementation aligns features of the model to the organization in most instances.
44
Provide recommendations for redesigning the organization.
Recommendations are supported by analysis of information. Recommendations are likely to be effective for building a change management plan for the organization.
48
Provide recommendations for soliciting help.
Recommendations are supported by analysis of information. Recommendations are likely to be effective for building a change management plan for the organization.
44
Provide recommendations for aligning people.
Recommendations are supported by analysis of information. Recommendations are likely to be effective for building a change management plan for the organization.
44
Provide recommendations for changing systems and structures.
Recommendations are supported by analysis of information. Recommendations are likely to be effective for building a change management plan for the organization.
48
Writing Component
Organization:
Write with clear organization, including introduction, thesis/main idea, transitions, and conclusion.
Introduction has a clear opening, provides background information, and states the topic. The assignment (e.g., report, presentation) is organized around an arguable stated thesis or main idea. Transitions are appropriate and help the flow of ideas. Conclusion summarizes main argument and has a clear ending. Writing generally provides a consistent coherency among ideas.
16
Usage and Mechanics:
Write using proper grammar, spelling, usage, and mechanics to provide smooth readability.
Writing follows conventions of spelling and grammar throughout. Writing skills are competent. Good command of language. Bullet points and/or sentence structures are accurate. Capitalization, punctuation, and indentation reasonably well followed. Spelling errors are very few. All errors are infrequent and do not interfere with readability or comprehension.
20
APA Elements:
Include proper attribution, paraphrasing, and quotations of all sources.
Using APA format, accurately paraphrased, quoted, and cited throughout the presentation when appropriate or called for. Only a few minor errors present.
20
Audience and Communication:
Write specifically to key audience, using terminology and tone appropriate for the audience.
Writing is focused.
Tone is adequately formal in keeping with the audience.
16
Total:
300
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