Please write a 1 page, discussing quality of health
care in general in thenext points:
LO.1: To differentiate and synthesize the
current thinking on defining and measuring the state of healthcare quality
LO.2: To evaluate quality measurement,
improvement and outcomes from a systems perspective
LO.3: To examine the role of community needs,
determinants, and community relationships/partnerships in improving population
health
LO.4: To apply the traditional tools of
continuous quality improvement and lean six sigma in real-world healthcare
organization
LO.5: To evaluate the role of external
organizations in measuring and monitoring quality for accountability and
transparency.
LO.6: To develop metrics for and assess the
effectiveness of quality initiatives in a real-world healthcare organization
through written and presented case work.
LO.7: To explore the leader’s role in creating a
supportive culture for quality, patient safety and high reliability
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Quality
of Healthcare
The
different aspects of measuring the quality of healthcare are the structures
measure, the process measure and the outcome measure. The structure measure
puts into account the accessibility and quality of resources for healthcare
providers to the patients. The outcome measure considers the final result of
the health care services provided. The process measure covers the delivery
procedures of the healthcare service offered.
Where the measure sets out to be
continuous and incremental it is based on Continuous Quality Improvement (CQI).
It seeks out all gaps and opportunities for improvement and it sets standards
of quality assurance (QA). The management and executive function of the
healthcare provider is managed under Total Quality Management (TQM) to where
systems, processes, teamwork, organization and environment are kept to certain
the best standards possible.
Social
determinants of health are the resources available to a healthcare provider.
They include funds and other influencers. These determinants may limit the
health of a community and are key to improving a population health. Partnerships
between the community and health care providers will mean that the community
influences approaches of the healthcare providers and vice versa (Centers for Disease Control and Prevention, 2015).
The
lean six sigma approach to measuring quality is one that aspires to acquire
near perfection by basing it on continued improvement of the process. Six Sigma prefers the measurement of
quality through statistics, analytical approaches as well as management of the
process for improved outcome. Health care providers therefore can opt to apply
the lean six sigma by proper data collection and management in a CQI approach.
Both
internal and external measurement and monitoring of quality is essential in
health care. While the internal systems of monitoring may factor in the
internal environment, it could remain biased. The external measurement and
monitoring is quite objective and unbiased when it comes to ensuring there are
accountability as well as transparency in the health care organization.
All
healthcare organizations need to employ metrics that the quality management and
monitoring is based. These metrics must be standardized and factored in the
structures measure, the process measure and the outcome measure.
The
leader of the health care organization needs to remain objective and focused as
well as an initiative in ensuring the quality of healthcare is upheld. They
need to inculcate teamwork, honesty, accountability of everyone in the
organization. They must pay close attention to the feedback from continuous
monitoring and measurement of quality and build on it to improve. The
improvement must also aspire towards a safe and reliable organization.
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