HA540-4: Present the differences betweenclinical quality and customer service quality.Instructions:

For this Assignment, you will research the differences betweenclinical quality and customer service quality, specifically in long-term care.

Using the Medicare Nursing Home Compare website, research onenursing home that has a reported customer complaint.

Provide a general overview of the nursing home (e.g., name,location, bed size, ownership, etc.)

Discuss the overall quality of customer service offered at thenursing home (as evident by customer complaint inspection results)

Discuss the overall quality of clinical care offered at thenursing home (as evident by recent survey inspection results)

Discuss appropriate techniques that you would use to improvequality of customer service offered at the nursing home

Discuss appropriate techniques that you would use to improvequality of clinical care in the nursing home.

Be sure to include details about the complaints that you found.

Report your findings by using one (1) of the methods below:

3 page paper excluding front and back matter(APA standards apply).

Although the use of APA formatting is not required for thisAssignment, proper grammar, spelling, and an APA formatted reference list ofsources are expected.*You can select any nursing home drafted onthe Medicare Hospital Compare website. To narrow your selection, considerresearching nursing homes in your community, previous places of residence,employers, competitors, or even a nursing home you would like to network withsomeday.References:.medicare.gov/nursinghomecompare/search.html”>http://www.medicare.gov/nursinghomecompare/search.html.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/cms2567.pdf”>https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/cms2567.pdf.cdc.gov/nchs/nnhs.htm”>http://www.cdc.gov/nchs/nnhs.htm.cdc.gov/nchs/nnhs.htm”>.cdc.gov/nchs/nnhs.htm”>.cdc.gov/nchs/nnhs.htm”>part 2.cdc.gov/nchs/nnhs.htm”>HA565-1: Plan reimbursement compliancestrategies.InstructionsDiscuss how individuals, professionals, andorganizations use health information. How can health information improve theprovision of quality? Finally, after conducting research, discuss the possiblefuture of information technology in healthcare.1.Title page2.Introduction

Discuss the importance of health information

Discuss how individuals, professionals, and organizations usehealth information

Discuss how health information may improve the provision ofquality

Discuss the possible future of information technology3.Conclusion4.ReferencesRequirementsThe Assignment should meet all APA standards,be grammatically correct, appropriate and consistent research citation anddocumentation, appropriate graphics to display data and the results ofanalysis, and visual materials to support presentation of the overall document.

References are to be scholarly peer reviewedresources ONLY, with a minimum of four (4) references.

HA540-4: Present the differences betweenclinical quality and customer service quality.Instructions:For this Assignment, you will research the differences betweenclinical quality and customer service quality, specifically in long-term care.Using the Medicare Nursing Home Compare website, research onenursing home that has a reported customer complaint.Provide a general overview of the nursing home (e.g., name,location, bed size, ownership, etc.)Discuss the overall quality of customer service offered at thenursing home (as evident by customer complaint inspection results)Discuss the overall quality of clinical care offered at thenursing home (as evident by recent survey inspection results)Discuss appropriate techniques that you would use to improvequality of customer service offered at the nursing homeDiscuss appropriate techniques that you would use to improvequality of clinical care in the nursing home.Be sure to include details about the complaints that you found.Report your findings by using one (1) of the methods below:3 page paper excluding front and back matter(APA standards apply).Although the use of APA formatting is not required for thisAssignment, proper grammar, spelling, and an APA formatted reference list ofsources are expected.*You can select any nursing home drafted onthe Medicare Hospital Compare website. To narrow your selection, considerresearching nursing homes in your community, previous places of residence,employers, competitors, or even a nursing home you would like to network withsomeday.References:.medicare.gov/nursinghomecompare/search.html”>http://www.medicare.gov/nursinghomecompare/search.html.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/cms2567.pdf”>https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/cms2567.pdf.cdc.gov/nchs/nnhs.htm”>http://www.cdc.gov/nchs/nnhs.htm.cdc.gov/nchs/nnhs.htm”>.cdc.gov/nchs/nnhs.htm”>.cdc.gov/nchs/nnhs.htm”>part 2.cdc.gov/nchs/nnhs.htm”>HA565-1: Plan reimbursement compliancestrategies.InstructionsDiscuss how individuals, professionals, andorganizations use health information. How can health information improve theprovision of quality? Finally, after conducting research, discuss the possiblefuture of information technology in healthcare.1.Title page2.IntroductionDiscuss the importance of health informationDiscuss how individuals, professionals, and organizations usehealth informationDiscuss how health information may improve the provision ofqualityDiscuss the possible future of information technology3.Conclusion4.ReferencesRequirementsThe Assignment should meet all APA standards,be grammatically correct, appropriate and consistent research citation anddocumentation, appropriate graphics to display data and the results ofanalysis, and visual materials to support presentation of the overall document.References are to be scholarly peer reviewedresources ONLY, with a minimum of four (4) references.