You will conduct a ” review of the literature ” in the subject area of Quality Management. Specifically, you are to identify the origins of the concept of the Cost of Quality and to chart its development up to the present day.

Following your review, you are to critically evaluate the relevance of The Cost of Quality to modern operations management.

You will be expected to illustrate your discussion with examples from the trade press and other authoritative sources.

** Assessment Breakdown:

– Begin your discussion by defining the concept of the Cost of Quality.

– Prepare a literature review, charting the development of the concept of The Cost of Quality from its inception until the present day.

– Ensure that you include references to at least 10 peer-reviewed articles, including the 2012 paper by Fons that has been supplied. You may also find relevant reviews in the trade press and from other authoritative sources.

– Critically review the assertion that “The Cost of Quality is as relevant today as it has ever been”. Ensure that your discussion presents both sides of the argument and is appropriately referenced.

** Assessment Guidance:

The quality of your presentation and academic referencing is very important. Please, use the Harvard Referencing System.

Within your assignment your tutor will be looking for content that addresses the key elements of the assignment brief.

Try not to overcomplicate your answers by choosing a company that you know little about. Keep to simple processes that you know well.

Look at the Check list at the end of this brief. It shows the subheadings to use and offers a guide as to how the marks will be distributed.

Use the percentages as a guide to how to distribute your word count.

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“Report Content Checklist”

STUDENT NAME AND REPORT FRONT SHEET:

DEFINITION OF THE COST OF QUALITY (15%)
– concept,interpretation

LITERATURE SEARCH (45%)
– research the development of the concept of The Cost of Quality from its inception to the present day

CRITICAL REVIEW (40%)
– covering both sides of the argument, critically review the assertion that “The Cost of Quality is as relevant today as it has always been”.

MAX WORD COUNT 2500 +/- 10%