In Chapter 3, it discusses the overview of the helping process. What do you think the importance is in building rapport with clients? Why is empathy important in the helping process? How do cultural factors impact the helping process? How is use of self important in the helping relationship? Why is starting where the client is at so important?

In Chapter 4 it discusses how our personal values impact our work with clients, families, and communities. In reading the chapter, examine your own value system and identify at least one area of vulnerability for you. How do you think you will manage this in professional practice? What do you think the challenges will be for you in embracing the social work profession’s values and ethics?

 
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