Monzo is trying to solve today’s customer problems by help of technology (and solely on smart phones), something that many banks are failing to do, and create a very happy banking experience for it’s clients, monzo has got its banking license and is currently trying to fully start by end of 2017, while they are already having more than 100,000 customers and trying their services in a live environment with actual money and actual customers.

Also their crowdfunding of £1 million only took 96 seconds (after breaking the crowdcube servers for two days because of number of investors trying to open the crowcube website!)

1500 words: the actual case study essay to cover following subjects:
• What is innovative about Monzo? ?
• Is Monzo disruptive? If so, how? ?
• Does Monzo have competitive advantage over Atom Bank? ?
• How sustainable is Monzo’s business model? ?
• How might ambitions, like those at Monzo, impact other industries? ?