1. Determine which entities in the case are the primary and secondary stakeholders, and explain why.
2. Evaluate whether formal or informal communication is more appropriate for each kind of stakeholder in the decision-making process throughout all stages, from issue identification through announcing the decision.
3. Justify your reasoning.
4. Explain a situation where you had to use either a formal or informal communication to make a decision either in your company or private life. Support your idea with an article(s)
5. Explain a situation where you had to make use of both (different from the idea in 4 above).

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