Read the case study and answer the following questions:
1. Case Summary (10 points): The case is accurately and concisely summarized.
2. Problem Identification (20 points): The major issue(s) are correctly identified and clearly stated.
3. Identify Causes of the Problem (20 points): The root causes of the issue(s) are correctly identified and where appropriate information is used from the literature, lectures, etc.
4. Propose Alternative Solutions (30 points): A number of alternative solutions are developed and the advantages and disadvantages of each identified. Evaluation includes the criteria: time constraints, feasibility, cost, contribution to meet the organization’s objectives, and possible negative side effects.
5. Select the Best Alternative/Devise Implementation Steps (20 points): Justification exists for the alternative selected. Major recommendations are provided with implementation plan for who, timeframe, where, and cost.

 
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