Gate Gourmet: Success Means Getting to the Plane on Time* M. Day
1- What supply chain challenges does Gate Gourmet face when dealing with demand fluctuations from airlines? Comment on how its supply chain investments support its overall customer service and resource utilization objectives.
2- What prerequisites are important for the operation of the lean systems that Gate Gourmet has in place?
Case:
Gate Gourmet: Success Means Getting to the Plane on Time (Page 295 of the e-text)
Each student must complete the above case study on page 295 of the text and submit it online through the BLACKBOARD to the professor (the same way as you submit assignment). This Case Study can be submitted at any time prior to the due date assigned but will not be accepted after midnight on Saturday, May 21 (due date).
The case analysis must be submitted via the blackboard (not attachment) and must conform to the high standards established in Berkeley composition classes and expected of Global Supply Chain Management student.
The case study is worth 10% of your final grade.
Format and length: NOT include case study title or topic, at least 3 to 4 single-spaced pages. Use proper in-text references to pages in your readings. If other sources of information are also used, which is encouraged, you must take care to use both in-text references when quoting directly or indirectly, and bibliographic references.
Remember, plagiarism is not permitted! Cutting & pasting from literature sources into your paper without acknowledgement of the source is considered plagiarism. You must read your source material and add the concepts to your case study using your own words. Plagiarism will cause your paper to be marked an “F”.
Case Study Requirements
A research case study is required of each student. The case study will be submitted in writing at the dates indicated on the course syllabus.
A summary of the evaluation criteria:
• The written papers will be judged on both the quality of the content (i.e., that you respond directly and correctly to the issues in the case and that you communicate in a clear and concise way what is important in the case) and on the quality of the composition (i.e
., grammar, word usage, organization, etc.).
• You must do your own work to enable you learn from the case study. Use of someone else’s work – either professional work or another student’s work – will mean an “F” for the case study, and for the course.
• Use Berkeley College’s guidelines for written papers, including proper in-text references to your sources when quoting directly or indirectly, and full end of paper bibliographic references. If other sources of information are also used, which is encouraged, the student must use both in-text references when quoting directly or indirectly, and full and proper end of paper bibliographic references. Use a generally recognized bibliographic format, such as APA.
CASE STUDY FORMAT
Analysis/Responses to Questions (Total of 4 single-spaced pages): Answer the questions completely using the information in the case and information in the various chapters in the textbook. These are not short-answer questions! This is where you show how much you understand the material. The grade for the paper depends heavily on how you respond to the question/issue/problem shown in the case. Include historical/current/comparative information provided in the case, analysis of key elements or factors affecting the issue, etc.
Conclusion (2-3 paragraphs): A brief summary of the situation and why you responded the way you did, what could have done differently etc.
