1. Based on provided article by McPhail, Jerrad & Southcombe (2015), what are the key roles played by employer association in 2016?

2. Why is it important for an organisation to be inclusive? Give reasons and examples for your answer with supporting evidence via relevant information. Link answer to benefits for individual employees, organisations and the nation.

3. Based on provided article by McPhail, Jerrad & Southcombe (2015), how do cultural differences influence the choice of performance management methods?

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