Management Information Systems (MIS):deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

Management Information Systems (MIS) Challenge:a challenge that all business must strive to meet. That challenge deals with how to coordinate the use of a businesss three most important resources information, information technology, and people while providing products and services at the customers moment of value.

This paper is a piece of a larger project that will be put together. My section is to write on CRM (client relationship management) software that makes use of social media resources. My section needs to specifically cover designing, implementation, and testing of this CRM tool that make use of social media.
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