You are a manager of a large rehabilitation center that provides short-term care rehabilitation services on an inpatient and outpatient basis. Your center is proposing a new addition of long-term care services, and with this expansion, you must hire and train several new employees.

• The effects of organizational structure on communication.
  • Identify communication methods for managers within this organization.
  • Explain the importance of the identified communication methods within this organizational structure.
  • Explain what internal relationships must be considered.
  • Explain what external relationships must be considered.
• The steps involved in organizational planning and functions of management
  • Identify the steps to plan and implement change within the organization.
  • Explain how the steps may be applied to the scenario.
• Strategies and methods needed to influence organizational change and to minimize conflict
  • Analyze strategies that might be used to bring about change in the organization.
  • Explain how the strategies may be used to prevent or to minimize conflict.
  • Explain strategies that can be applied if conflict does arise.
  • Explain the manager’s role in conflict management.
• The ethical issues considered important in today’s health care organization
  • Explain how ethical issues may alter the way change is conducted in the organization.
• The effects of financial and human resource management controls
  • Explain how financial and human-resource control issues affect the decision-making process.
• The analysis of the administrative process needed to track outcomes and improve quality
  • Analyze environmental influences related to health care which may affect outcomes and quality within the organization.
  • Analyze how the implemented change will be tracked or evaluated.

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