3.2 UNIT ASSIGNMENT: CHAPTER STUDY QUESTIONS — BUILDING INTRAPERSONAL BRIDGES

Order Description
UNIT THREE INTRODUCTION
Unit 3 Intro: Research Topic 2 – Building Intrapersonal Bridges
In Unit 2, we began with “How Do I Build Internal Bridges for Managing Conflict?” We read and discussed areas that are the foundation of our growth as spiritual leaders. Remember that we are all
growing in these areas of Conflict Management, a major focus and time commitment in our leadership.
In Unit 3, we go from managing our own internal bridges to coaching others to manage and build intrapersonal bridges within themselves. James 4 states that people often experience conflict due to
their desires that battle “within themselves.” In guiding people to “tell the story” we enter into a conflict coaching process to assist others in connecting the external conflict with the conflict
that often takes place within one’s self.
Remember the first steps of grace as the Lord comes to each of us to restore or increase our relationship with Him. He always takes first steps. This is our own security with Him. Now we have the
strength and grace to reach others. Enjoy this wonderful and strong love (see Psalm 62:11-12) and continue in your peacemaking by coaching others to find peace within themselves.
The first assignment this week is your Research Topic Chapter Study doing research in the texts and making analytical decisions on FIVE of the ten Study Questions that apply to your own conflict
situation.
The second assignment is your two Research Topic Threaded Discussions with each discussion requiring one initial post and at least two responses to other students’ initial posts as you interact
with others on leadership issues in your own context. Study the Threaded Discussion Model.
The third assignment is your two Research Topic Self-Assessments. These assessments give you the opportunity to reflect on where you think you are. From that point you construct a weekly strategy
for your own conflict management growth.
Your ongoing Strategy #2 is the IN THE FIELD Conflict Leader Interview that leads to your media presentation in Unit 5. This is a great opportunity to bring insights from another conflict manager
and to see more leaders the others students present. This week schedule the interview and use the questions in the Guide to prepare. Record the interview with written notes or video as you choose.
Please be sure to see the Assignment Instructions and any available Guides for each of these assignments.
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UNIT THREE ASSIGNMENTS
3.1 TEXT/MEDIA: TEXTBOOK
INTRODUCTION AND ALIGNMENT
See Unit 3 Introduction.
Upon completion of this assignment you should be able to:
? Integrate contemporary conflict management models and research with the student’s own organizational and ministerial experiences.
? Approach conflict and negotiation in problem solving on personal, organizational, and global/cultural levels.
RESOURCES
? Textbook: Conflict Coaching: Conflict Management Strategies and Skills for the Individual (Jones, tricia S.; Brinkert, Ross
BACKGROUND INFORMATION
This assignment builds on Unit 2’s foundation building internal bridges – especially with God — that provide direction and strength to approach one’s own inner conflicts.
INSTRUCTIONS
Read Chapters 2-6 in Conflict Coaching textbook.
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3.2 UNIT ASSIGNMENT: CHAPTER STUDY QUESTIONS — BUILDING INTRAPERSONAL BRIDGES
INTRODUCTION AND ALIGNMENT
This assignment is your Research Topic Chapter Study doing research in the textbooks and making analytical decisions on FIVE of the ten Core Questions that apply to your own leadership situation.
Upon completion of this assignment you should be able to:
? Integrate contemporary conflict management models and research with the student’s own organizational and ministerial experiences.
? Approach conflict and negotiation in problem solving on personal, organizational, and global/cultural levels.

RESOURCES
? Textbook: Conflict Coaching: Conflict Management Strategies and Skills for the Individual
? 3.2a Word: Unit 3 Chapter Study Questions

BACKGROUND INFORMATION
This assignment builds on Unit 2’s foundation building internal bridges – especially with God — that provide direction and strength to approach one’s own inner conflicts.

INSTRUCTIONS
1. Download the Word document Unit 3 Chapter Study Questions to your computer.
2. Use this Word document to provide your answers to FIVE of the ten questions (should do at least 1 question from each textbook).
3. Each question has 2 parts to do:
a. Core Question (CQ) which needs to be read carefully and answered accordingly (such as if it asks for 2 of the 4 characteristics, you only need to answer the question for 2). This is usually a
definition/description and an explanation type of question.
b. Discussion and Answer (D&A) which should be read carefully and discussed.
c. Underline your main choices and highlight them and your answers so they are easily noticed.
4. Submit completed in Word document.
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Unit 3 Chapter Study Questions –
How Do You Build Intrapersonal Bridges for Managing
Personal Internal and External Conflict?
Do only 5 of the items below. You need to pay close attention and provide only the information requested. (For example, #1 Part A-Core Question (CQ) asks for “two of the four characteristics,” so
you only need to provide your two choices and describe or explain them.) Then go on to do Part B-D&A. Highlight the questions (and answers) you do in a color to emphasize the questions you
answered.

1. Conflict Coaching, Ch. 2: The Comprehensive Conflict Coaching (CCC) Model
Part A: Core Question (CQ): Conflict management is often learning to tell the story. The Comprehensive Conflict Coaching (CCC) Model incorporates previous conflict coaching models such the PSI and
CERT Models and goes to a new level of intrapersonal and interpersonal conflict management. As a conflict management coach, which of the four areas in Preparation for Coaching (31-33) is the most
crucial for knowing when a person is ready to enter the processes of conflict management? Why?

Part B- Discussion & Application (D&A): How might one’s internal condition be a signal of a person’s readiness for external conflict management? How does one’s internal condition affect the
external actions in a person’s conflict situation(s)? Any examples?
2. Conflict Coaching, Ch. 2: The Comprehensive Conflict Coaching (CCC) Model
Part A: Core Question (CQ): As you guide conflict management, which of the four Stages of the CCC Model (33-39) is most often overlooked in successfully hearing and applying conflicting management?
Why?

Part B- Discussion & Application (D&A): What are the challenges to guide a person in transferring one’s internal condition into external words? What causes the internal blocks to expressing one’s
internal feelings/attitudes/desires? What example have you observed?
3. Conflict Coaching, Ch. 3: Stage One-Discovering the Story
Part A: Core Question (CQ): As you begin to listen to and refine the Initial Story:
(A) Which one of the five forms that incomplete initial stories take (54) do you see most when a person is not dealing effectively with one’s internal condition?
(B) In Refining the Story, which one of the “three general ways” to refine the story (55-58) is most needed in conflict stories you see? Why?
(C) In Testing the Story, which three of the seven questions to test the intentional bias, understanding of facts, and identifying information the person does not have (58ff.) do you believe can
bring out the whole story in the best way?

Part B- Discussion & Application (D&A): What are ways we can bring a person to trust talking about conflict in ways that may bring up one’s own contribution to the conflict? When have you seen this
happen?
4. Conflict Coaching, Ch. 3: Stage One: Discovering the Story
Part A: Core Question (CQ): As you Discover the Story:
(A) Which two of the Five Principles for Discovering the Story (60) do you think are most crucial in bringing out one’s internal condition and matching it with the real story?
(B) Which of the Specific Approaches for Discovering the Story seems most effective to you for helping a person tell the full conflict story?

Part B- Discussion & Application (D&A): What are the internal conditions that will help a person tell the full story using external words? How does a conflict coach build trust with the person in
the conflict?
5. Conflict Coaching, Ch. 4: Stage Two: Exploring the Story–The Identity Perspective
Part A: Core Question (CQ): As you help a person express their identity:
(A) Which two of the seven Key Assumptions About Identity (70ff.) do you think are most important in helping a person understand the internal perceptions of oneself in a conflict situation? Why?
(B) As a person seeks to understand one’s identity framework (Personal, Professional, Situational, Relational, Organizational, Cultural), which one of the Facework Categories in Facework as the
Primary Means of Managing Identity (80ff.) seems most present in your conflict situation? How does this category lead to the external behaviors listed?

Part B- Discussion & Application (D&A): How do you think one’s view of self (facework) connects or disconnects with what others perceive? How can we connect what we perceive about ourselves and
what others perceive about us in a more accurate way in a conflict situation?
6. Conflict Coaching, Ch. 4: Stage Two: Exploring the Story–The Identity Perspective
Part A: Core Question (CQ): As you work in Stage Two, The Identity Perspective:
(A) Which two of the six Principles for Identity Work (85ff.) do you think are most crucial in bringing out one’s internal identity in order to be realistic about oneself in a conflict situation?
(B) Which of the Specific Approaches for Identity Work with Coaching Clients seems most effective to you for helping a person connect comfortably with external behaviors and situations?

Part B- Discussion & Application (D&A): What are the internal conditions that will help a person feel comfortable with one’s external words, behaviors, and situations? How does a conflict coach
build trust with the person in the conflict?
7. Conflict Coaching, Ch. 5: Stage Two: Exploring the Story–The Emotion Perspective
Part A: Core Question (CQ): As we understand that emotion has both an internal basis and an external physical expression:
(A) Which one of the “basic principles that illustrate the strong relationship between emotion and conflict” (94ff.) is most crucial in helping a person appreciate the role of emotion in conflict?
Why?
(B) Explain one of the tenets in Emotional Competence (103ff.) that you believe is most crucial in developing a person’s skills in dealing with emotion in conflicts.

Part B- Discussion & Application (D&A): How do you think a person’s understanding of internal emotions can help direct one’s external emotional responses? What happens when one’s external responses
are disconnected with one’s internal emotions?

8. Conflict Coaching, Ch. 5: Stage Two: Exploring the Story–The Emotion Perspective
Part A: Core Question (CQ): As you work in Stage Two, The Emotion Perspective:
(A) Which two of the Five Principles for Emotion Work (105ff.) do you think are most crucial in understanding one’s internal emotions in order to align proper external responses in a conflict
situation?
(B) Which of the Specific Approaches for Emotion Work with Coaching Clients seems most effective to you for helping a person align internal emotions with external behaviors and situations?

Part B- Discussion & Application (D&A): What are the internal conditions that will help a person feel comfortable with connecting one’s emotions with one’s external words, behaviors, and
situations? How does a conflict coach build trust with the person in this area of conflict management?
9. Conflict Coaching, Ch. 6: Stage Two: Exploring the Story–The Power Perspective
Part A: Core Question (CQ): As we understand that power has both an internal approach and a physical/organizational expression,:
(A) Which one of the “Key Assumptions About Power” (118ff.) is most crucial in helping a person navigate one’s use and response to power in conflict situations? Why?
(B) As we help a person cultivate goals for using power, draw upon sources of power, and understand patterns of organizational power, which of the three “Power Strategies and Tactics” (128ff.) do
you think is most effective in connecting one’s internal approach to power and one’s external use of power to manage conflict? Why?

Part B- Discussion & Application (D&A): How do you think a person’s internal approach to power can help direct one’s external response to power and use of power? What happens when one’s external
responses are disconnected with one’s internal approach to power?
10. Conflict Coaching, Ch. 6: Stage Two: Exploring the Story–The Power Perspective
Part A: Core Question (CQ): As you work in Stage Two, The Power Perspective:
(A) Which two of the Six Principles for Power Work (135ff.) do you think are most crucial in understanding one’s internal approach to power in order to align one’s external use of power in a
conflict situation?
(B) Which of the Specific Approaches for Power Work with Coaching Clients (136ff.) seems most effective to you for helping a person align one’s internal approach to power with external uses of
power behaviors?

Part B- Discussion & Application (D&A): What are the internal conditions that will help a person feel comfortable with connecting one’s approach to power with one’s external use of power words,
behaviors, and situations? How does a conflict coach build trust with the person in this area of conflict management?