Introduction
This review gives a summary and evaluation of the article “The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders” by Archie B. Carroll. This article gives a better understanding of corporate social responsibility (CSR) based on the four levels of business and societal affiliation (Carroll, 1991). The main purpose of the article is to isolate the ethical component of CSR so as to reflect immoral, moral and amoral management by the firms and their respective orientation towards the major stakeholders of a firm. These stakeholders have been identified as shareholders, customers, employees, suppliers, community and the social activity groups.
This article addresses the basic requirements of an organization as not only conforming to its sole role and purpose of realization and maximization of profits but also, on the social responsibility to the welfare of its stakeholders. It gives another direction based on the legal, ethical and philanthropic responsibilities.
Background information
The article successfully constructs a pyramid showing the four responsibilities that a corporate organization should undertake in realizing not only the financial gains but also the societal achievements (Carroll, 1991). It creates a pyramid with economic, legal, ethical and philanthropic components with the economic being the “heavier” level on the pyramid. It majorly focuses on the ethical responsibility of the firm by defining the three moral management schemes and routines as either moral, immoral or amoral management or their orientation towards their stakeholders.
The article has also provided in-depth understanding of CSR in relation to organizational stakeholders based on their claims, stake, interest in the operations and decision-making process of the firm. It further states legal claims, moral claims and opinion for fairness and justice.
Summary
The article gives a new and better definition to CSR. It focuses on the ethical and philanthropic parts in promoting human welfare and goodwill. From the article, Milton Friedman argued that “social matters are not the concern of business people” (Carroll, 1991, p. 42). This is only valid to economists who are amoral and are only concerned with the huge profits and well-being of the firm and by using the employees as tools of trade.
The article gives an orientation structure of how the firm’s stakeholders are inclined towards moral management. The major advantage of such a framework is related to aiding managers to solve numerous ethical issues their organizations are facing.. Moral management has been defined and described through a contrast with immoral and amoral management. Because the business landscape is replete with immoral and amoral managers, the article single out that moral managers may sometimes be hard to find (Carroll, 1991).
Evaluation
The article well realizes its aim of giving out guidelines on corporate responsibility on moral management of a firm’s stakeholders. It also gives executives profiles to enable them manage well the businesses and stakeholders. Consequently, the article emphasizes on an ethical approach to conducting businesses by including both moral management and considering the development of the society and other stakeholders (Carroll, 1991). However, the article fails to adequately explain how economic and legal conflicts based on social demands by are solved. For instance, in and diamond mining, the community usually expects favourable rewards from the mining companies since they presume that they own the oil. This has led to civil wars in parts of Sierra Leone (Gberie, 2005).
Conclusion
The article provides a critical analysis of CSR and company executives’ with a means of identifying what areas create conflict amongst the stakeholders (shareholders, customers, employees, suppliers and societies). It also shows the expectations from the society. However, future studies should be undertaken to establish how the businesses and the society mutually co-exist without any source conflicts due to differences of expectations.

References
Carroll, A. (1991). The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders. Business Horizons, 3(1): 39-48.
Gberie L. (2005) A Dirty War in West Africa The RUF and the Destruction of Sierra Leone. Bloomington/Indianapolis: Indiana University Press.