Analytic Hierarchy Process (AHP)
Ngai, E.W.T., and Chan, E.W.C. (2005) Evaluation of Knowledge Management Tools using AHP, Expert Systems with Applications, 29, pp.889-899
Questions we will discuss
1. How far has ABC Co implemented knowledge management tools in increasing values of its service and in particular in the SAAB department?
2. What is main challenge for ABC Co in implementing AHP?
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